What to do when you don't receive your item or it's not as described. Seller News. Go to Solution. What is the eBay Money Back Guarantee? Resolving selling problems. Automation of returns and refunds saves sellers time, and enables them to process returns faster. Here's how: Search for an item on eBay. i purchased an item and i didn't have an ebay account, so i purchased as a guest, how can i return the item? 5,353 Views Message 1 of 6 1 Helpful Reply. Creating an eBay account. 1 min article; Appeal eBay's decision about a return or missing item for buyers. And, you should be able to contact the seller, report that you didn't receive an item, or return … Report a problem with a buyer. Select Confirm return. Your requests and cases. You can find more information about returning an item in our article on getting help with an item you bought as a guest. Canceling a transaction. Select Confirm return. ; View the details, run or refine the search. Your guest order confirmation email. After you made a purchase as a guest, eBay sent you an e-mail with an access code. This is great for fast checkout, those who are making seldom purchases, and don’t need an eBay account. ; Go to My eBay for Guests and click on the "Searches" link in the left side navigation. What to do when a buyer doesn't pay. On eBay, there is a “guest login” feature where you can order items normally, without registering your own account. Solved! Enter your e-mail address and that access code to get to the transaction details for your guest transaction. ; Save the search to your Favorite Searches by clicking the "Add to Favorite Searches" link above and to the right of the search results listings. return item purchased as a guest on ebay return item purchased as a guest on ebay Mar 9, 2017 5:52:37 AM. Enter your email address and access code to sign in as a guest user. Items purchased as an eBay Guest: Typically, you should be able to view the order details such as purchased items, shipping status, and tracking numbers by following the link in the confirmation email from eBay. Resolving buying problems. If you already have your Access Code, click on the link below. Sign out of your account, then go back to the sign-in page. You can choose to contact the seller, leave feedback, or return the item. As a guest using eBay, you can add up to 10 favorite searches. Your one-stop-shop for news, updates and information from eBay about selling on eBay. You can find the eBay guest user login links here. If the seller states in their return policy that they don't accept returns, you can ask them to see if they'll make an exception. Once you find your eBay guest order confirmation email (the subject line starts with “Guest Order”) select View order details in the email. Tip If you can't find your eBay guest order confirmation email, contact us and we'll be happy to help. Creating an eBay account Tip If you can’t find your eBay guest order confirmation email, contact us and we’ll be happy to help. Beginning September 14 th 2020, eBay will automate the returns and refunds processes for active managed payments sellers to align the seller experience across the eBay platform. When you buy an item as a guest on eBay, we'll send you an order confirmation email with all your order … You can find more information about returning an item in our article on getting help with an item you bought as a guest. FBI Internet Crime Complain Center (ic3)https://www.ic3.gov/default.aspxBuy your copy of our 2019 Clothing Guide! Ask eBay to step in and help for buyers If you’ve asked your seller to help with a problem and they’re not able to resolve it for you within 3 business days, you can ask us to help. 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