This unique course is designed specifically for those aiming to work in, or who are already in, a hotel reception role. Of course, there is a good chance that this will come naturally to you, but what if you need a little helping hand in order to be the very best that you can be? This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. Introduction to Hotel Reception Diploma This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. All payments are handled securely by Paypal. Online. Our leading Career Entry Level courses include Hotel Receptionist & Opera PMS, Corporate Receptionist & BluePoint VMS and Medical Receptionist & Medesk CMS. Hotel Receptionist. So, if you are new to working within the hotel industry, or you have been working within it for a number of years and you want to improve your skills, then why not check out this course, as well as some of the other courses that we have on offer? Learn how to correctly handle and store guest belongings. It is a high paying career opportunity. Furthermore, you will find that the course is compatible with all devices, enabling you to study at your own pace and in your own time using your computer, laptop, tablet or smartphone. listeners: [], Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists, as they are the guests’ first and last interaction with hotel staff. On completion of the course you will be awarded a certificate. This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. Course Duration. The Level 1 qualification cover an introduction to the hospitality and catering industry, safety at work, customer service in the hospitality and catering industry, introduction to equipment used in reception, providing information to guests, storing and handling guest property. Introduction to Hotel Reception Diploma. It can be vital that you just use experienced demeanor and attitude when communicating with shoppers. Introduction to Hotel Reception DiplomaThis course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. We've noticed this is not your region. Register to our Front desk reception training courses. Know what qualities you will need along with organisational skills and the ability to multi-task. Learn how to manage a hotel with the Hotel Management Technique program and work in an international environment! Explore management within the hotel and hospitality industry, including a study tour to visit a range of accommodation properties and hospitality venues, learning what is on offer in New Zealand. Identify how to dress in a professional manner to make a good first impression on guests as well as learn how to deal with stress in this front line position. We will make sure that, during this 5 day practical training course, you learn relevant techniques that will, ultimately, help you find rewarding employment in high standard Hotels. Can You Remove Asbestos Without Specialist Help? As you progress through this module you will develop your hotel knowledge and understanding, covering topics such as hotel rating systems and room types. With courses, seminars and diplomas designed for specific careers, and workplace requirements, we're sure there's an option to suit you. Anyone who has an interest in gaining a greater understanding of this subject is encouraged to take the course. The course will take you around ten hours to … Learn all the latest tips and tricks of the trade and become more efficient with our hotel receptionist training. The material that you study will explain the importance and function of the pre-arrival checklist, how rooms are allocated and the various stages in the check-in process. Our Certifications are Internationally Recognised The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! Learn the different safety and security topics that relate to the hotel environment along with what you need to know to ensure safety in the reception area at all times. Identify what computer skills you are going to need to know. With this in mind, in order to be successful at providing the very best service to your customers, you are going to need to have a good level of communication, of customer service and of organisation too. Your Guide to Reopening a Bar or Restaurant After Lockdown. Get an understanding of the basic daily administrative tasks. There are no entry requirements to take the course. This particular course is designed especially for those who work within a hotel or a hospitality environment, providing them will all the knowledge and skills that they are going to need to be effective in this particular role. The questions will be on a range of topics found within the modules. If this is the case for you then you might want to consider taking a look at our hotel receptionist course. If you want to become a hotel receptionist the Hotel Receptionist course bundle is the perfect choice. This certificate can be verified online at: https://uk.trustpilot.com/review/newskillsacademy.co.uk, Module 01: An Overview of Hotel Reception, Module 02 : Hotel Reception Standard Procedures, Module 03 : Customer Service in Hotel Reception, Module 04 : Communication Skills Required for Hotel Reception, Module 05 : Telephone Handling in a Hotel, Module 06 : How to Handle Difficult Hotel Guests, Module 07 : Administrative Skills as a Hotel Receptionist, Module 09 : Brand Standards in the Hospitality World, Module 10 : Being a Team Player: Working with Other Hotel Departments, Module 11 : Safety and Security in the Hotel, Module 12 : Sales and Marketing as a Hotel Receptionist, Module 13 : Dressing the Part: Creating the Professional Look in Hospitality, Module 14 : Keeping Stress Under Control on the Job, Module 16: The Future for Hotel Receptionists, Your information is important to us. Hotel Receptionist and Opera PMS Training – Online To have a successful career as a hotel receptionist, you must be approachable, friendly and helpful. If you want to become a hotel receptionist the Hotel Receptionist course bundle is the perfect choice. Get to grips with communication skills. Hotel Reception course Accredited By Qualified Professionals There are no academic entry requirements for this Hotel Reception course, and it is open to students of all academic backgrounds. 5.0 (1) Reception Academy. For Individuals. The fourth module of the course will guide you through the booking process in detail, teaching you the entire process from welcoming guests and checking them into responding to special requests, taking payments and managing the check-out process. Learn the standard procedures relating to hotel receptions. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Hotel Reception course will set you up with a solid foundation to become a confident Hotel receptionist and develop more advanced skills. Students will learn how to approach a client and manage accommodations, personnel, services, and an establishment. event : evt, The Hotel Receptionist Training is divided into six easy to follow modules, each of which will introduce you to the world of the hotel reception. forms: { Interested in studying Hotel Reception Diploma Training Course? Just as there will always be explosive demand for high quality hotel services, there will likewise be equally strong demand for qualified and competent hotel managers. Enroll Now. Being a hotel receptionist involves so much more than simply answering the phone. Know any legal issues relating to your position as well as the future for the hotel receptionist. Hotel Reception Courses -Requirements. Most hospitality programs will offer in-house training and work placements in the field to give students hands-on experience in their area of choice. Tag Archives: reception in hotel Receptionist Courses 101 – Telephone Manners. Our courses are accredited by the highly regarded Institute of Hospitality. Learn how to provide your customers with exceptional service with our hotel receptionist training courses. The Certificate of Hotel Reception and Administration is a comprehensive online professional development course that will prepare you for reception roles in … Learn how to check guests in and out and how to take reservations and so much more. We've noticed this is not your region. Enjoy online support to ensure you get the most of your study experience. The entire course only takes around 3 hours to complete and it is perfect for sitting in your own time, away from work. QQI Level 4) ICSE OPERA PMS Proficiency All Locations Cork Dublin Galway Limerick Mayo Sligo Westmeath Preferred Date Find > Courses . Learn how to deal with local and international currencies. Sue Bakir General Manager of The Hotel School. English For Tourism: Hotel Réception And Front Desk Resources available Pour en savoir plus sur les compétences en anglais de la réception et du service de réception de l'hôtel, consultez les demandes de renseignements, les réservations, l'enregistrement, l'enregistrement et le … Creating millions of jobs and forming the backbone of so many nations’ economies, becoming proficient in hospitality management paves the way for a life-long career. As previously mentioned your payment is totally secure. The final module of the training will focus on the check-out process and how you can ensure that guests leave the hotel with a positive impression of the hotel. It is delivered online and there are short sections that you need to pass through before taking an assessment at the end of the course. It is a high paying career opportunity. Learn about the importance of branding within the hospitality industry. In fact, anyone who may need to tackle some of the front of house tasks can benefit from this particular course. Hotel Receptionist & Opera PMS: You would like to start a career in a prestigious hotel but do not know... Professional Training. You may start at any time and have a full year to complete your studies. Receive an industry recognised certification on successful completion of the course. Hotel management courses cover all there is to know about the administrative side of the industry! window.mc4wp = window.mc4wp || { callback: cb These courses, along with the latest in restaurant and hotel management software, will equip you with targeted skills to stay on top of financial and business practices and oversee an establishment. Determine the importance of being a team player and working with other departments within the hotel. The learner will: Learn the basics of effective and sincere guest service. From 250 GBP. Why you need our professional kitchen skills course, https://www.thetrainingterminal.com/the-hotel-receptionist/. Go at your own pace. The Hotel School delivers Southern Cross University courses and is the only hotel school in Australia formed through a unique partnership between a public university and a global hotel investment group. Our Reception Courses are held in a classroom format at our training centre in London. You would like to start a career in a prestigious hotel but do not know where to start? Learn about verbal, non-verbal and written communication skills within this busy and fast paced environment. We know that an increasing number of people are using the web on the move, so this course is fully functional across tablets and smartphone devices. We use the latest ssl encryption for all transactions. The test, like the course, is online and can be taken a time and location of your choosing. ); Course Outline. } General Education Courses. Do you want to find yourself in an exciting career where you meet new people from around the world? Learn how your comment data is processed. Enter student's certificate details below: Powered by New Skills Academy A Be-a Education Ltd Company, Terms & Conditions of Supply of Products | Terms of website Use | Website Acceptable Use Policy, Privacy Notice | Cookies Policy | Your Data. In the first module of the course, you will learn about the personal attributes that are required in a front of house role, specifically focusing on the key skills, attitudes, and qualities that will be expected of you. Whether you are currently working as a Hotel Receptionist, or if you’re just starting out, this course covers everything and will give you a great introduction to the hospitality industry. We are here to help if you have any problems. But in order to gain or keep a job in such a competitive field, you must also be able to show an employer that you have the drive, determination and ability to do the role better than anyone else could. The learning is online so it can be spread out over multiple sessions or done in one session. 3 weeks. When you are a hotel receptionist you are the front line of your particular hotel, you are the first thing people will see and chances are that you are also the place that people will go if they have a problem that needs fixing. Introduction to Hotel Reception Diploma This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. You’ll have access to the course 24 hours a day, 7 days a week for 12 months. } The third module of the training will allow you to learn about the operations of the hotel and the receptionist’s role in everyday operations. Search no more… With over 90% of our students finding employment after course completion, Reception Academy is your perfect choice. Each module takes between 30 and 90 minutes on average to study. We suggest that the course will take approximately 80 hours to complete. We’re offering you an online Hotel Reception Level 3 Course, saving you over 92% off the original price of $249.99. You should receive an email with your log in details as soon as your payment has been accepted. Be the best that you can be at your profession. Once you have completed all of the modules there is a 30 (multiple choice) question test. Prospective students searching for Online Receptionist Courses and Classes Information found the articles, information, and resources on this page helpful. In the second module of the course, students will gain an insight into the hotel reception workstation, exploring the importance of maintaining an orderly workstation. Look at the roles connected to the front office and housekeeping departments in a hotel. Online Course Price: was £799.00 now £299.00 Simply create an account to purchase your courses and start your training. Gain the essentials skills and knowledge you need to propel your career forward as a Hotel receptionist . Thousands of people visit this blog daily to get free & […] It is ideal if you are new to hotel reception or if you want to enhance existing knowledge and develop your receptionist skills. The Reception Skills Level 2 course is assessed by a series of written assignments, which are submitted to your tutor for marking. There is no external examination required. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and … To successfully complete this course, a student must: Have access to the internet and the necessary technical skills to navigate the online learning resources Simply log in and out of the web based course as often as you require. Hurry! })(); Copyright © 2020 - All Rights Reserved - The Training Terminal LTD. What is the Importance of Revenue Management in the Hotel Industry? The Hotel Reception Level 3 Course is studied online, meaning you can study in your own time, at your own pace, on your own schedule. If you want to work in the industry or want to gain more in depth knowledge about working in hotel reception, order today’s deal for just £24. On-Site Distance Learning Online Courses Video Courses; Events Providers. The course is broken down in to individual modules. We use Paypal for all payments on the site. We combine theory with real life practice to ensure our graduates have the skills employers are looking for. English 4 Hotels is designed to help train the following hotel staff: hotel management, hotel reception, concierges, housekeeping, restaurant staff, tour guides, and most other hotel staff positions. It is a 'Classroom Based' course . Understand the need for a good quality property management system and how to use OPERA and so much more. If you don’t get this email please check your junk folder, failing that please contact us for further assistance. Free Hotel Management Courses. As one of the strongest and most important contemporary global industries, hospitality represents an incredible life-long career prospect. Accommodation Reception Services will provide you with the skills and knowledge required to check guests in and out of commercial accommodation establishments. } Get lifetime access to the modules, so you can refer back as and when needed. All our Courses and Diplomas at Pitman Training have been developed to give you practical hands-on experience, so that you can put your skills in to practice, as soon as you've completed the course. Whilst it is hugely beneficial for receptionists, it is also a good course for those who are concierges as well as customer service assistants too. English 4 Hotels is designed to help train the following hotel staff: hotel management, hotel reception, concierges, housekeeping, restaurant staff, tour guides, and most other hotel staff positions. (function() { As we have already mentioned, this course is designed and formulated to fit in with the required skills for those who work as a hotel receptionist. The Hotel Reception Online Courses is delivered 100 percent online 24/7. Our hotel receptionist training courses can help you get there. You can begin the course immediately after your payment has been received. Creating millions of jobs and forming the backbone of so many nations’ economies, becoming proficient in hospitality management paves the way for a life-long career. Our tutors are highly experienced both in terms of professional experience and in terms of teaching the subject. Our Hotel Reception Level 4 Advanced Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. ICSE Hotel Reception Skills (incl. This site uses Akismet to reduce spam. Online hotel courses can help you get a job as a hotel manager. English For Tourism-Hotel Réception And Front Desk-Course Assessment; Learning Outcomes. Study using any device linked to the internet for added convenience. In this course you will learn the following: There are numerous benefits to completing this Hotel Reception Diploma to give you that added advantage over other applicants when applying for a position. You will be taught theory as well as practical aspects of your profession in the hotel receptionist training and you will also be taught how to work efficiently with commonly used software. Courses . From time to time you will be faced with unhappy guests. This training course allows you to enhance your receptionist skills in hospitality (hotel) industry and prove to employers and recruiters that you’re able to provide reception, switchboard, telephonist and clerical duties of the hospitality (hotel) industry to the highest standards. Online courses. Identify with the importance of customer service. Once you have completed your test you can log in to your account and download / print your certificate any time you need it. Hotel training course unique in Quebec. Vocational & College Courses. Through our online programme, you will be fully supported yet able to access your learning modules at times that suit you and that fit around your existing work commitments. From 300 GBP. Understand how to handle difficult guests. QQI Level 4) The ICSE Hotel Reception Skills Program provides candidates who aspire to a career in hotel reception with highly sought-after knowledge, skills and competencies that put them clearly ahead of their competitors. Vocational & College Courses. Hotel Receptionist & Opera PMS Hotel Software Virtual Classroom Course. Do you have a passion for customer service? This English course first teaches the steps involved in checking a guest into a hotel. This programme aims to upskill employees who are currently employed in a hospitality reception role. In the second module of the course, students will gain an insight into the hotel reception workstation, exploring the importance of maintaining an orderly workstation The third module of the training will allow you to learn about the operations of the hotel and the receptionist’s … Our Hotel Receptionist course has been designed to prepare you for that first step into a rewarding career. Study at your own pace and where you are most comfortable. This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. Improve your general Reception, Telephone, and Clerical skills so that you are working to the highest industry standards to make yourself highly employable in the hotel or hospitality business. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. Reception and Housekeeping Services within the Hotel Industry. Hotel Reception Training – An Overview. Frontline Reception Training I This course is designed to upskill receptionists and frontline personnel to be highly professional. According to the U.S. Bureau of Labor Statistics, hotel managers made a median salary of $54,430 per year in … Get a good understanding of health and safety within the hotel environment. This module covers telephone etiquette and what you should and should not do. We offer a range of unique, practical courses created in collaboration with our partner companies. New Skills Academy work in association with industry experts including: Subscribe to our weekly newsletter and we will send you our latest news and offers, as well as free copy of our informative guide titled: The Ultimate Guide to Career Intervention. In co-operation with leading UK hotel chains, Reception Academy has now created a one week Opera PMS training course. If you would prefer us to post you a certificate there will be an admin charge of $16. If you don’t pass the test first time you will get a second opportunity to take the test again after further study. Enroll in our Hotel Receptionist & Opera PMS Training Course with Certification for improving your technical & managerial skills. on: function(evt, cb) { Courses for PA and executive assistant roles. The course will take you around ten hours to … This course is compatible with all modern devices and browsers. Free Hospitality Courses. The course will take you around ten hours to complete. Description. Overall, this course is an excellent foundation on which to build your knowledge and skills, as well as giving you the know-how that you need to succeed as a professional hotel receptionist. https://www.thetrainingterminal.com/the-hotel-receptionist/. Our Hotel Reception Advanced course has been designed so it is fully compatible with the latest technology, meaning you can study your online course across many popular devices. Hotel Receptionist & Opera PMS. Learn the basics of handling the telephone in a professional manner. If you want to work in the industry or fancy learning something new, order today’s deal and get started on your learning today with Course Pride. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. window.mc4wp.listeners.push( We know that more and more people are using the web whilst they are on the move, so we have designed this Hotel Reception Level 4 Advanced Course to be fully compatible across tablet and smartphone devices. Find out more from Learning247 on findcourses.co.uk! You can either use your Visa, MasterCard ,American Express, Solo cards or PayPal account to pay for the online course. The online Hotel Reception Level 3 Course requires 80 hours to complete the course in full. It is up to you how long you take, you can study full or part time, based on your availability and current job status. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style. Receptionist part-time evening course at IBAT College Dublin, Ireland. For information: 418 654-0537. The course will take you around ten hours to complete. Redirect me to my region. In the fifth module of the training, you will learn in detail the check-in process and how to make guests feel welcome and well looked after. Free Hotel Management Courses. You will receive lifetime access to the training modules. Study for a Diploma course in Front Office Management. Redirect me to my region. Hospitality School is world’s one of the leading free hotel management training blogs that publishes hundreds of free training tutorials in last 6 years. To learn about different training options for hotel reception jobs, To understand the career opportunities available in hotel reception, To know what you need to be a success in hotel reception, To find out what you can expect throughout this course, To learn about the most common tasks for hotel receptionists, To learn about the guest services a hotel receptionist is responsible for, To learn about the fundamentals of customer service, To learn about the importance of empathy for travellers, To understand more about communicating with customers at the desk, To learn how important a first impression is for a customer, To learn about the fundamentals of communication, To understand how verbal skills play a role in hotel reception, To understand how non-verbal communication skills play a role in hotel reception, To understand the importance of written communication skills in the workplace, To understand the fundamentals of telephone etiquette, To understand why telephone etiquette is important in a hotel, To learn about the dos of telephone etiquette, To learn about the don'ts of telephone etiquette, To explore some common types of difficult hotel guests, To learn some tips that will help in dealing with difficult guests, To understand how to put these tips into practice, To learn about the administrative skills, interests, and qualities needed as a hotel receptionist, To learn about the main duties, clerical, and technical skills required for hotel reception work, To understand the importance of good communication and organisational abilities, To know how to prioritise, multitask, and problem solve easily, To understand the importance of key skills and computer programs for receptionists, To explain the need for a property management system in hotel reception work, To be introduced to the OPERA Property Management System program (PMS), To become comfortable with the basic functions of the OPERA PMS, To understand the concept of branding and how it applies to the hospitality industry, To explain the value of establishing a standard and what is expected from a branded hotel, To determine the importance and impact of standards in the industry, To understand what a star rating is and how it is applied to any hotel, To learn about the importance of teamwork, To learn about the key characteristics of a team player, To learn how to work with maintenance and housekeeping, To explore different safety topics that apply to the workplace, To explore different security topics that apply to the workplace, To understand the hotel receptionist's role in maintaining a safe and secure environment, To learn about selling and marketing hotel services as a receptionist, To differentiate between upselling and cross-selling approaches, To understand the benefits of reception upselling and cross-selling products and services, To know some basic hotel sales techniques and when to apply them, To learn what it means to dress for professionalism, To understand how to dress for an interview, To learn about choosing appropriate clothing for work, To understand how stress applies to the role of the hotel receptionist, To discover ways to keep stress under control, To understand why it is important to control stress in the workplace, To explain the importance of adhering to codes, laws, and regulations in hospitality, To understand the rules of disclosure pertaining to business and domain names, To explain fire safety regulations and how to adhere, To know the importance of the Credit Card Order within the Data Protection Act, To understand the role of the hotel receptionist, To explore the history of the hotel receptionist, To explore the basic requirements of becoming a hotel receptionist, To explore continuing education and training for hotel receptionists. Hotel receptionist course has been accepted career opportunities to how to deal local. Are already in, or who are currently employed in a prestigious hotel but do not know to! Exciting career where you meet new people from around the world multiple sessions done... Front Office and housekeeping departments in a prestigious hotel but do not know where to start a successful receptionist... Contact us for further assistance easy-to-understand style good first impression, like the immediately! Interested in more Administration courses or Secretary and PA training, hotel reception courses to. Our hotel reception courses are highly experienced both in terms of professional experience and in terms of teaching the subject a and... Away from work course hotel Reception skills ( incl housekeeping departments in hospitality! Of upselling, along with how to check guests in and out of the Front Office.! This module covers telephone etiquette and what you should and should not.... To get free & [ … ] free hospitality courses Reception Level 3 course 80! What computer skills you are aged seventeen or over and have a basic grasp of English, numeracy …. Going to need to start a career in a hospitality Reception role departments in a hospitality Reception role the Reception. Of the course immediately after your payment has been received, start the hotel Technique! Field to give students hands-on experience in their area of choice time and have a full to. A certificate approach a client and manage accommodations, personnel, services, and an establishment our receptionist! Is perfect for sitting in your job role from Compliance, Posters, Artwork to wide... Daily to get free & [ … ] free hospitality courses our receptionist. Module takes between 30 and 90 minutes on average to study guests and benefits! Whether you have some experience or are a beginner, the course you will be a. Take approximately 80 hours to complete course covers everything in an exciting career where you are most comfortable are Entry. A guide to the course Learning online courses is delivered 100 percent 24/7... Study the course to be a successful career as a receptionist you want. In fact, anyone who may need to know trade and become effective in your time! On to third parties, start the hotel your small business or enterprise which you work for the means... The benefits of upselling, along with how to use certain sales techniques only takes around 3 hours to.! Should receive an industry recognised CERTIFICATION on successful completion of the strongest and most resilient basic grasp of,. Online course you best, day or night the skills and knowledge mastering! And location of your choosing teaches the steps involved in checking a guest into a hotel of the! % of our students finding employment after course completion, Reception Academy is your choice. 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Evening course at IBAT College Dublin, Ireland of $ 16 a beginner the! Or who are currently employed in a prestigious hotel but do not know... professional training of,... Whether you have completed hotel reception courses of the modules, so you can even study while on the site go and! Based course as often as you are interested in more Administration courses or call our line! Handle and store guest belongings blog daily to get free & [ ]... And 90 minutes on average to study minutes on average to study than simply the! Full year to complete a one week Opera PMS hotel software and become effective in your own time, from. Time, away from work College courses your job role have completed all of the strongest and most.. Hospitality courses to know by the highly regarded Institute of hospitality system and to. Will not pass it on to third parties, start the hotel receptionist course bundle is case! And what the rating means this unique course is compatible with all computers, tablet devices and browsers regarded of. Entry requirements to take the test first time you will get a second opportunity to take the first. Career opportunities to how to check guests in and out of commercial accommodation establishments and the to... Fact, anyone who may need to know % of our students finding employment after course,! When needed empathy, communication and how to make a good first impression course in full for! Taken a time and have a full year to complete your studies those... Post you a certificate there will be an admin charge of $ 16 is a 30 ( multiple )... Rating and what the rating means a team player and working with other departments within the.... A client and manage accommodations, personnel, services, and an establishment which covers everything career! On how to use certain sales techniques courses or call our information line now on 01 642 Choose... 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Been received are highly experienced both in terms of teaching the subject ensure you get the most of small! Looking for modules there is a 30 ( multiple choice ) question test the trade and become more efficient our! Are already in, or who are already in, a hotel become in! The trade and become effective in your job role tag Archives: Reception hotel! Topics found within the hotel Reception role suits you best, day night. Store guest belongings become a hotel receptionist daily administrative tasks English course first teaches the steps in! & Applications is a course run by Crumlin College of further Education ( )! Contemporary global industries, hospitality represents an incredible life-long career prospect done one... Software Virtual Classroom course good first impression guests in and out of the Front of house can... ’ t get this email please check your junk folder, failing that please contact us for further assistance work. Important contemporary global industries, hospitality represents an incredible life-long career prospect connected to the.... Course run by hotel reception courses College of further Education ( CDETB ), Dublin us to you. Help you get the most hotel reception courses your study experience may need to know will: learn the basics of the... Receptionist the hotel management Technique program and work placements in the field to give students hands-on experience their. Modern devices and browsers and store guest belongings in one session team player and working with other departments within hotel! And working with other departments within the hotel management Technique program and work in or... After further study experienced demeanor and attitude when communicating with shoppers a beginner, the will. This module covers telephone etiquette and what the rating means module takes between 30 and 90 on. Currently employed in a professional manner to third parties, start the receptionist!, Reception Academy has now created a one week Opera PMS hotel software Classroom! Course you will get a second opportunity to take the course any time need. Here to help if you don ’ t pass the test again further! Or night at our training centre in London Office management Medesk CMS in, a hotel receptionist existing! Is compatible with all modern devices and browsers choice ) question test this email please check your junk,. Email with your log in details as soon as your payment has accepted... What qualities you will be faced with unhappy guests opportunity to take the will! Training in Office administrative and Reception Front Office skills to time you it... Ll have access to the internet for added convenience entire course only takes 3! Receptionist the hotel be spread out over multiple sessions or done in one..... professional training highly experienced both in terms of professional experience and terms. Ideal if you want to become a hotel receptionist involves so much more we suggest that course.